1. How do your factory do regarding quality control?
——Quality is priority. Each OREE laser machine will be tested by 24 items. After all the 24 items passed, then our QC do 48~72 hours reliability test. Our laser machines has gained CE.
2. What can you buy from us?
——We provide all kinds of welding machines, regardless of their normal power, driving methods, and welding types. As long as you need them, we can provide corresponding solutions.
3. Why should you buy from us?
——We are a factory with over ten years of experience, and our goal is to provide customers with various types of high cost-effective welding equipment. We have a factory covering over 10000 square meters and serve over 5000 enterprises or individuals. We have dozens of technical patent certificates, providing customers with quality assurance.
4. What are the payment terms?
——Accepted Delivery Terms: FOB, CFR, CIF, EXW. Accepted Payment Currency: USD, EUR, HKD, CNY. Accepted Payment Type: T/T, L/C, Western Union, Cash.
5. What is your lead time?
——This depends on the number of orders and the season in which you placed your order. Usually, we can ship small orders within 7-15 days, and ship large orders in approximately 30 days.
6. What is the shipping method?
——It could be shipped by sea, by air or by express, EMS, UPS, DHL, TNT, FEDEX and ect.
6. Do you have in products stock?
——For standard commonly used products, there is inventory available. If it is some non-standard customized products, they need to be customized.
7. Do you have in products stock?
——For standard commonly used products, there is inventory available. If it is some non-standard customized products, they need to be customized.
8. Can I ask for some of your item samples?
——We provide samples of the welding effect of the equipment for inspection.
9. Can you make customized products?
——We can customize welding equipment and metal bending welding machines according to your requirements.
10. Terms of Packing?
——We can customize the packaging according to your needs.
11. Can you strictly follow the tolerance on the drawing?
——Yes, we can, we can provide high precision parts and make the parts as your drawing.
12. How should I order your equipment?
——If it is a standard product, please send the product model. If you need a customized product, please contact us directly to get the solution.
13. How to install and run the machine?
——Our technician have installed the machine before shipping. For some small parts installation, we will send detail training video, user’s manual along with the machine.
14. How can I do if the machine goes wrong?
——If confronted with such problems, please contact us asap and do not try fix the machine by yourself or someone else. We will response within 24 hours as quick as we can to solve it for you.
15. I don’t know which one is suitable for me ?
——Just tell us the information
1) Max work size: choose most suitable model.
2) Materials and Cutting thickness: Power of the machine.
3) Business industries: We sell a lot and give advice on this business line.
16. What’s your MOQ?
——We don’t have MOQ. No matter 1set order or 100sets order, we will give you support with our heart and soul.